Privacy Policy

1. Who we are

555.com.au is operated by Nickon Enterprises Pty Ltd (we, us, our). This policy applies to personal information handled through 555.com.au, My 555, Founding 55 applications, 555 Studios enquiries and related 555 services.

2. Our privacy approach

We aim to handle personal information transparently and, where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, consistently with those requirements. We may also choose to follow these practices as a matter of good privacy practice even where a particular legal obligation does not apply.

3. Information we may collect

Depending on how you use 555, we may collect your name, email address, phone number, business name, website, suburb or location, business type, channel interests, LIVE preferences, messages you send us, seller application information, marketing preferences, consent records and unsubscribe status.

Our website, hosting, security or email systems may also generate basic technical information such as IP address, browser/device information, timestamps and server logs. We do not ask users to provide sensitive information unless it is genuinely necessary for a specific purpose.

4. How we collect information

We usually collect information directly from you when you submit a form, contact us, apply to join 555, subscribe to My 555 alerts, participate in a promotion, book studio services or otherwise communicate with us. We may also receive business contact information from authorised representatives, referrals or public business sources where lawful and appropriate.

5. Why we use information

We may use personal information to operate and improve 555, respond to enquiries, assess seller applications, create or administer business profiles, manage LIVE and studio participation, send the alerts or marketing you requested, administer offers or rewards, prevent misuse, maintain records, comply with legal obligations and protect the security of our services.

6. Marketing and My 555

For marketing emails and alerts, we seek consent and keep a record of the preferences submitted. 555 marketing messages should identify the sender and provide a practical unsubscribe method. You can withdraw marketing consent at any time. We aim to process unsubscribe requests promptly and within the period required by applicable Australian spam law.

We do not sell our My 555 mailing list or personal information as a data product.

7. Sharing information

We may disclose personal information to service providers that help us operate the website, hosting, email, security, production, administration or professional services. If you choose to enquire with a participating business, agent or other provider, information you intentionally submit for that enquiry may be provided to that provider.

Participating sellers and agents are independent businesses and are responsible for their own privacy practices when they receive information directly from you.

8. Overseas processing

Some internet, cloud, hosting or email service providers may process or store information outside Australia. The particular locations can change depending on the providers used. Where it is practicable and material to our privacy obligations, we will update this policy with further information about likely overseas locations.

9. Security and retention

We take reasonable steps appropriate to the size and nature of 555 to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet service can promise absolute security. We keep information only for as long as reasonably needed for the purpose collected, business records, dispute management or legal requirements, then delete or de-identify it where appropriate.

10. Access and correction

You may ask what personal information we hold about you or request correction by contacting us. We may need to verify your identity before acting on a request.

11. Privacy complaints

If you believe we have mishandled your personal information, contact us using the details below and explain the issue. We will review the complaint and aim to respond within a reasonable period. If the Privacy Act applies and you remain dissatisfied, you may have the right to contact the Office of the Australian Information Commissioner.

12. Changes to this policy

We may update this policy as 555 grows, including when we add new apps, account features, rewards technology or service providers. The current version will be published on this page.